April 6-7, 2017 • Conrad, New York
32nd Page Society Spring Seminar

Thu, April 6

Fri, April 7

7:45am – 9:00am
New Member Breakfast (with regional leads and trustees)
7:45am – 9:00am
8:15am – 9:00am
Networking Breakfast
8:30am – 8:45am
Opening Remarks
9:15am – 9:20am
Welcome Address by Page Society Chairman
9:20am – 9:30am
Welcome Address by 2017 Spring Seminar Chair
9:30am – 10:30am
KEYNOTE – Activism: Setting the Stage by Thinking the Unthinkable
10:30am – 11:00am
Networking Break
11:00am – 12:00pm
The Employee Activist: Harnessing the Power of Exceptional Passion
12:00pm – 1:30pm
Buffet Networking Lunch
1:30pm – 3:00pm
Spring Seminar Workshops

I. Data Analytics and Measurement
The oceans of data that are now available to us pose tremendous potential for expressing in real terms the value that our functions represent to the success of the enterprise, and managing the efforts of the communications function. The trick, of course, is mining that vast ocean for truly meaningful and actionable insights. Neither data systems nor measurement approaches are universally one-size-fits-all, and so communications leaders must develop distinct approaches that match the unique objectives of the enterprise. In this workshop, participants will share and explore best practices for measuring communications value through data.

II. Emerging Challenges of a Transformed Media Landscape

There are new realities in today's media universe, and communicators are deciphering this evolving landscape in real time. Enterprises are retooling media strategies as newsroom numbers are dwindling. Who and what affects public opinion is shifting. Tweets move markets and signal national policy. There's a category of "news" that is unabashedly false, and platform algorithms are the new media filters. In this workshop, participants will share perspectives on the changes that are taking place, what they mean for the roles we play, and how to successfully navigate a new, complex and fluid reality. The insights shared will inform a new Page Society research project devoted to this topic.

III. Leading in a World of Constant Change - The Emerging Issues that are Defining Our Profession

Change is a constant and our jobs have changed considerably in the last five years – both in scope and complexity. We can be certain that the degree of change and complexity will only accelerate in the years to come. New technologies and business models, growing stakeholder empowerment and expectations, and the new realities of a globalization are creating both challenges and opportunities for leaders. In this workshop, which will inform the next Long Range Strategic Plan for the Page Society, members will share predictions for how our profession will evolve in the years to come and the resulting impact on the nature of our roles.

IV. Issues Management Related to Activist Stakeholders

Activism seems to be ubiquitous today and it's the theme of our conference. Shareholder activists pressuring boards. Employee activists advocating on issues of pay and benefits. Social activists demanding action through boycotts, protests and organized social media campaigns. Communicators are uniquely able to understand the broader stakeholder environment, anticipate issues, and prepare the enterprise to take action – either in advance of or in response to various forms of activism. In this workshop, participants will discuss the current environment of activist stakeholders and strategies for helping enterprises stay ahead of issues.

V. The Digital Future of Employee Engagement

The CCO of the future will develop sophisticated systems and processes that use insights derived from data to deliver tailored engagement experiences for stakeholders based on their unique behaviors, needs and attributes. These endeavors will in many cases be pioneered internally, and many companies are already deploying systems that engage employees around company brand and culture, policies and practices, and essential skills development. In this workshop, participants will discuss leading-edge efforts to build fully integrated systems for engaging employees through digital platforms. The insights shared will inform a Page project that will describe best practices for developing enterprise Digital Engagement Systems.

VI. The Purpose-Driven Enterprise

Many of today's leading enterprises are placing their corporate purpose at their core, defining their business and brand by the value that it creates for society rather than just for customers, employees and shareholders. Whether it takes the form of CEOs speaking out on social issues or companies pursuing positive change in the world through their activities, people have a growing expectation that companies lead with purpose. In this workshop, participants will explore the role of the modern enterprise in society, the role of the CCO in activating corporate purpose, and help shape new Page research on this topic.

3:30pm – 4:15pm
The CCO and the Activist Investor: Understanding Shareholder Activism
4:15pm – 5:00pm
The Activist CEO: A Fireside Chat
5:00pm – 5:10pm
Closing Remarks
6:00pm – 7:00pm
7:00pm – 10:00pm
Case Study Awards Dinner
7:00am – 8:00am
Networking Breakfast
12:15pm – 12:30pm
Closing Remarks
12:30pm – 1:30pm
Buffet Networking Luncheon