Conservative vs. liberal. The 99% vs. the 1%. Security vs. transparency. Short-term earnings vs. long-term societal impact.
The world in which we live and work is rife with dividing lines across which enterprises must build trusting, productive and lasting relationships. CCOs are on the leading edge of this effort, seeking to strike the right balance among varied interests. Whether managing the influence of activist investors; navigating global markets with differing political and cultural norms; or contending with shifting demographics, social issues and volatility, we must lead our organizations confidently and collaboratively through increasing complexity and uncertainty.
Today's CCO is as much a communicator as a mediator, a coach, a mirror and an advisor, advancing not just the enterprise's reputation but increasingly shaping how it operates and interacts with a diverse array of stakeholders.
The Annual Conference in London – our first ever outside of the United States – offered an incisive and provocative global view of how CCOs can help their enterprises build meaningful relationships in an increasingly complex and divided world.